Privacy Policy


1. Introduction

Your privacy is very important to Voice Activity Ltd. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. Privacy Policy also describes your rights in relation to the information we collect, including how you can find out about what personal information we hold about you, how to request access to that information and correction of any errors and how you can complain about our use of your information.


2. What Information we collect and how we use the Information collected

While you use our services, we may collect any of the following information from you:

  • For the best user experience, some of our services may require access to your personal information. To authenticate our users, we do use the Identity Providers such as Amazon and Google. Please note that we keep your personal information only when you granted Amazon or Google your personal consent to share your profile with us. That includes only your name and email address. We receive a temporal security token from one of the Identity Providers that allows us to authenticate you.
  • Information regarding customer activities on our website with the purposes to improve customer experience from using our site, to monitor product performance and to understand better customer’s needs by analysing your use of our various services. This kind of information is not associated with you as an individual and can be collected through the use of analytics software (including Google Analytics and third-party audience data) as well as through system and log files.
  • If you contact us through our website, social media, or by email, fax, post or telephone we will retain your Personal Information that you provide to us, together with the content of our mutual correspondence, including any emails you send to us. This information will be used to respond to any correspondence from you, including handling any complaints from you, as well as to verify your identity and for the process of detecting, investigating and preventing fraud.
3. Sharing your Personal Information with Third-Parties

    Your Personal Information may be shared or disclosed to third-parties under next circumstances:

  • Where we are under a duty to share or disclose Personal Information to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or to protect the rights, property, or safety of our clients, or others.
  • To our employees and contractors who require use of your Personal Information in order to provide our services to you.
4. Links to Third-Party websites and use of Third-Party Service Integrations

Voice Activity Ltd websites and services may contain links to third-party websites and be integrated with third-party services such as Google Drive, Google Calendar, Google Tasks. If you visit a third-party website or use their services in any way, then you should read the privacy policy of that third-party site to understand how they collect and use your Personal Information. This Privacy Policy applies solely to the Personal Information collected directly by Voice Activity Ltd. We are not responsible for how any third-party website collects or uses your Personal details.


5. Cookies

A cookie is a small data file placed on your computer containing standard internet log and visitor behaviour information, but not any information that could personally identify you.

We use cookies in the following ways:

  • We use Google Analytics and other services that place cookies on a browser across the website to help us analyse website visitor behaviour and to increase the website’s effectiveness for our visitors. These cookies are set and read by the third-party vendors, such as Google.
  • We use data from third-party audience data to help us understand how people find and use our site. This statistical data is used to provide better services to our users.
  • We do not collect any identifiable information through the use of Amazon, Google or any other third-party system.
  • We do not sell, lease or share this information in any way unless otherwise defined in this Privacy Policy.

Visit www.aboutcookies.org or www.allaboutcookies.org to find more about cookies.


6. Security of your Personal Information

Voice Activity Ltd takes all reasonable steps to protect your Personal Information from misuse, interference, loss and from unauthorised access, modification and disclosure. However, you should note that the inherent nature of the Internet is such that the security of information cannot be guaranteed 100%. Voice Activity Ltd does not take responsibility for any damage or information leak caused by third-party software or services vulnerabilities, third-party users’ accounts being compromised or passwords to third-party services lost by users.


7. Accessing, Updating, and Deleting your Personal Information

You have the right to access the Personal Information.

  • To request to access, correct, or delete your personal information, please email support@voiceactivity.com or write to us at PO BOX 40720, Auckland, 0747, New Zealand. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request.
  • You can terminate your account at any time. After your account is terminated all the data associated with the services you were using as well as all your Personal Information will be deleted immediately. This action is irreversible.
8. Changes to our Privacy Policy

We may amend this Privacy Policy from time to time. We encourage you to check our Privacy Policy regularly as any changes will take effect when they are made or published on our website, as by continuing to use our services, you will be agreeing to the changes we have made to our Privacy Policy.

This Privacy Policy was last updated on 03 August 2018.