Privacy Policy
1. Introduction
Your privacy is very important to Voice Activity Ltd. Accordingly, we have developed this
Policy in order
for you to understand how we collect, use, communicate, disclose and make use of personal
information.
Privacy Policy also describes your rights in relation to the information we collect,
including how you can
find out about what personal information we hold about you, how to request access to that
information and
correction of any errors and how you can complain about our use of your information.
2. What Information we collect and how we use the Information collected
While you use our services, we may collect any of the following information from you:
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For the best user experience, some of our services may require access to your personal
information.
To authenticate our users, we do use the Identity Providers such as Amazon and Google.
Please note that we keep your personal information
only when you granted Amazon or Google your personal consent to share your profile with
us. That includes only your name and email address.
We receive a temporal security token from one of the Identity Providers that allows us
to authenticate you.
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Information regarding customer activities on our website with the purposes to improve
customer
experience from using our site, to monitor product performance and to understand better
customer’s needs
by analysing your use of our various services. This kind of information is not
associated with you as an
individual and can be collected through the use of analytics software (including Google
Analytics and
third-party audience data) as well as through system and log files.
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If you contact us through our website, social media, or by email, fax, post or telephone
we will retain
your Personal Information that you provide to us, together with the content of our
mutual
correspondence, including any emails you send to us. This information will be used to
respond to any
correspondence from you, including handling any complaints from you, as well as to
verify your identity
and for the process of detecting, investigating and preventing fraud.
3. Sharing your Personal Information with Third-Parties
4. Links to Third-Party websites and use of Third-Party Service Integrations
Voice Activity Ltd websites and services may contain links to third-party websites and be
integrated with third-party
services such as Google Drive, Google Calendar, Google Tasks. If you visit a third-party
website or use their services in any way,
then you should read the privacy policy of that third-party site to understand how they
collect and use your
Personal Information. This Privacy Policy applies solely to the Personal Information
collected directly
by Voice Activity Ltd. We are not responsible for how any third-party website collects or
uses your Personal details.
5. Google API Services User Data Policy
The Sound Station Alexa skill use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
6. Cookies
A cookie is a small data file placed on your computer containing standard internet log and
visitor behaviour
information, but not any information that could personally identify you.
We use cookies in the following ways:
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We use Google Analytics and other services that place cookies on a browser across the
website to help us
analyse website visitor behaviour and to increase the website’s effectiveness for our
visitors. These
cookies are set and read by the third-party vendors, such as Google.
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We use data from third-party audience data to help us understand how people find and use
our site. This
statistical data is used to provide better services to our users.
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We do not collect any identifiable information through the use of Amazon, Google or any
other third-party system.
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We do not sell, lease or share this information in any way unless otherwise defined in
this Privacy Policy.
Visit www.aboutcookies.org or www.allaboutcookies.org
to find more about cookies.
7. Security of your Personal Information
Voice Activity Ltd takes all reasonable steps to protect your Personal Information from
misuse,
interference, loss and from unauthorised access, modification and disclosure. However, you
should note that
the inherent nature of the Internet is such that the security of information cannot be
guaranteed 100%.
Voice Activity Ltd does not take responsibility for any damage or information leak caused by
third-party
software or services vulnerabilities, third-party users’ accounts being compromised or
passwords to third-party services lost by users.
8. Accessing, Updating, and Deleting your Personal Information
You have the right to access the Personal Information.
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To request to access, correct, or delete your personal information,
please email support@voiceactivity.com or
write to us at PO BOX 40720, Auckland, 0747, New Zealand.
Please allow up to 30 days for a response. For your protection, we may require that the
request be sent through the email address associated with your account,
and we may need to verify your identity before implementing your request.
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You can terminate your account at any time. After your account is terminated all the
data associated with the services you were using as well
as all your Personal Information will be deleted immediately. This action is
irreversible.
9. Changes to our Privacy Policy
We may amend this Privacy Policy from time to time. We encourage you to check our Privacy
Policy regularly
as any changes will take effect when they are made or published on our website, as by
continuing to use our
services, you will be agreeing to the changes we have made to our Privacy Policy.
This Privacy Policy was last updated on 30 September 2023.